It’s a New Year, and I don’t know about you, but I always feel like a new year provides us with a clean slate. Everything that was bothersome about the previous year is temporarily cast aside and I feel like anything is possible. that feeling isn’t often sustainable for a long period of time, but it can pop back up here and there.

Many of our local businesses here in Indian River County and Brevard County experienced rapid growth over the past couple of years and because you all have been so busy, it was hard to spend time looking to the future, or even implementing new processes which could have made things better. But it might be nice to take a few days to stop, breathe and think about what you could do to keep the momentum, while making things work more smoothly. Perhaps there are even ways to increase the profits you make from all of this new business.

With rapid growth there often comes the pitfalls of inefficiency. Perhaps you have simply limped along without a bookkeeper, and without a good software package for tracking leads and closing new customers. Maybe your HR manual is out of date, and your computer systems,, are they running as efficeintly as they could be? Is it time to perhaps invest in your business in order to streamline processes and become more efficient? Do your sales people find it easy to enter orders? Does your back-office personnel have to use different software to track things? Is there one software package that could integrate both, while also being end user friendly?

Sometimes when a company gown too fast, old procedures are patched up enough to keep things going, but they really aren’t appropriate for a larger company, and it could be time to take a moment to look at those things. Talk to your people, if they have come to you from another company, that company may have had some tools which your company could now use. Make certain you get suggestions from the people who will be using the new tools, or you might get push back, which could make any changes less effective.

There will always be people who don’t want to change anything, ever. Here’s hoping that you, as the head of your growing company, are not one of them. Here at Central Comm we are always striving to stay fresh and current, as painful as that can sometimes be. For many folks, even systems that now longer work properly can be more comfortable than learning a whole new way of doing things. But most of the time, once you get past the learning curve, you can find that a different way of doing things which takes advantage of new software or hardware, may make your work life easier.

Pete DiSalvo

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